Refund Policy

Single Product Return Procedure

  • CraftPix is more than happy to provide a 30-day money back guarantee on all our products if they do not match the description on the site.
  • We will refund any purchase that has not been downloaded.

Membership Return Procedure

  • We will make a refund on any Membership plan within 30 days if there are no downloads for this membership. You can only request a refund for the last month (one billing period).
  • Pay attention that we have subscription with auto-renewal. It means that after the expiration of your subscription – it will automatically continue. To turn off the auto-renewal of subscription you need to contact our support and give your information (Sales id number and Order id number).

If you would like to receive a refund, please Contact Support.

We are very loyal team and we always try to please our customers. That’s why we always can find a solution of any situation. If you have any problems contact our support or write to our e-mail office( at )craftpix( dot )net.

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